Privacy Policy

• Account data: name, email, password (hashed), role, organization/portfolio details.
• Billing data: plan, invoices, transaction references (processed by our payment provider; we do not store card numbers).
• Product data: properties/units, leases, tenants, invoices, payments, documents you upload.
• Usage & device data: IP address, browser/OS, pages viewed, actions (for security and product improvements).
• Support data: messages you send via forms, chat, or email, and related attachments.

• Provide and maintain the service (authentication, core features, backups).
• Process billing and account administration.
• Detect, prevent, and respond to fraud, abuse, or security incidents.
• Improve the product (e.g., troubleshooting, analytics, new features).
• Communicate with you (service updates, transactional emails, support).
• Comply with legal obligations and enforce our Terms.

• Contract: to deliver the service you signed up for.
• Legitimate interests: to secure our platform and improve features, balanced with your privacy.
• Consent: for optional communications or certain cookies/analytics where required.
• Legal obligation: to meet regulatory and tax requirements.

We do not sell personal data. We share limited information with trusted processors that help us operate the service, under data processing agreements. Typical categories include:

• Cloud hosting and storage
• Email delivery and customer support tools
• Payment processing and subscription management
• Analytics and error monitoring

We may disclose information if required by law or to protect the rights, property, or safety of LeaseDirector, our users, or the public.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand product usage. Where required, we will request consent before setting non‑essential cookies. You can control cookies via your browser settings.

We retain personal data for as long as your account is active or as needed to provide the service. After account closure, we retain only what is necessary for legitimate business or legal purposes, then delete or anonymize data safely.

• Encryption in transit (HTTPS)
• Backups and disaster recovery
• Least‑privilege access and audit logs
• Secure development practices and vulnerability patching

No method of transmission or storage is 100% secure, but we work to protect your information using commercially reasonable safeguards.

Your data may be processed in countries outside your own. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your information when it is transferred internationally.

Depending on your location, you may have rights to:

• Access a copy of your personal data
• Correct or update inaccurate data
• Delete data or restrict processing (subject to legal exceptions)
• Object to processing based on legitimate interests
• Port data in a structured, machine‑readable format
• Withdraw consent where processing relies on consent

To exercise these rights, contact us at privacy@leasedirector.app. We will verify your request and respond within applicable timeframes.

LeaseDirector is not intended for individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will take appropriate action.

We may update this Privacy Policy from time to time. We will post the updated version here and indicate the new effective date. For significant changes, we may provide additional notice (e.g., email or in‑app message).